Terms of Service

1. Services

Scale Labs provides:

• Marketing services
• AI and automation implementation
• Consulting and advisory services
• Software-enabled operational systems

Services may evolve or change.

2. No Guarantee of Results

You acknowledge that:

• Marketing and AI results vary
• No specific outcomes, revenue, leads, or performance are guaranteed
• Past performance does not guarantee future results

3. Client Responsibilities

Clients are responsible for:

• Accuracy of provided information
• Business operations and compliance
• Advertising account approvals
• Payment of ad spend and third-party tools

4. Payments & Refunds

Unless explicitly stated in a written agreement:

• All fees are non-refundable
• No chargebacks for completed or in-progress services

5. Intellectual Property

All content, frameworks, systems, and materials are owned by Scale Labs unless otherwise stated.

6. Limitation of Liability

To the maximum extent permitted by law, Scale Labs shall not be liable for indirect or consequential damages. Total liability shall not exceed fees paid in the preceding 30 days.

7. Indemnification

Clients agree to indemnify Scale Labs against claims arising from:

• Business practices
• Regulatory violations
• Platform policy violations

8. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.